Before scheduling
- Confirm the full site address and the correct service entrance.
- Obtain owner or venue approval for the intended placement.
- State the required ready-for-use time and rental end date.
- Choose a level, stable spot and an accessible alternate position.
- Measure the narrowest gate and describe turns, slopes, and steps.
- Report overhead wires, branches, awnings, and other obstructions.
- Describe paved, gravel, grass, or unpaved approaches.
- For a trailer, confirm its complete footprint and power and water requirements.
Before the vehicle arrives
- Move cars, bins, and building materials from the agreed approach.
- Make sure gates can be opened during the scheduled window.
- Keep an authorized contact and backup reachable.
- Mark the position if unattended delivery was arranged.
- Report changes caused by rain, construction, or venue access restrictions.
During use and before pickup
- Keep the unit and handwashing station on their approved route.
- Keep service access open and report supply or cleanliness concerns.
- Request additional service if use increases.
- Ask the rental team before relocating equipment.
- Request removal when required by the agreement and confirm the billing-stop date.
- Maintain access until collection is completed.
Do not place card details or private gate codes in the general quote form. Share sensitive access details directly with the rental team.
Read the full delivery-access guide or send a rental request.